Deluxe-Enterprise Privacy Policy

At Deluxe-Enterprise, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and share your personal information when you use our website [https://deluxe-enterprise.onrender.com/], engage with our Services, or interact with us. If you do not agree with this Privacy Policy, please do not use our Services.

Information We Collect

We collect the following types of information:

• Personal Information: Name, address, email address, phone number, and payment information provided when you request a quote, place an order, or create an account.
• Energy Information: Data related to your solar system, such as energy production, consumption, and system configuration, collected through our monitoring tools or services.
• Website Usage Data: IP address, browser type, pages visited, and cookies to improve your experience and analyze website performance.
• Feedback and Correspondence: Information you provide when contacting us, such as inquiries, feedback, or testimonials.

We do not knowingly collect personal information from individuals under 18 years of age. If we learn that such information has been collected, we will delete it promptly.

How We Use Your Information

We use your information to:

• Provide and improve our Services, including processing orders, installing solar systems, and offering customer support.
• Communicate with you about your account, service updates, or promotional offers (you may opt out of marketing emails).
• Monitor and analyze energy production and system performance to optimize your solar system.
• Comply with legal obligations, such as tax reporting or responding to lawful requests from authorities.
• Post testimonials on our website, with your consent, which may include your name and feedback.

How We Share Your Information

We may share your information with:

• Service Providers: Third parties who assist with payment processing, system monitoring, or customer support, bound by confidentiality agreements.
• Business Partners: Financing companies or manufacturers, with your consent, to facilitate services or offers.
• Legal Authorities: When required by law, such as in response to a subpoena or to prevent fraud.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

We do not sell or rent your personal information to third parties for marketing purposes

Cookies and Tracking

We use cookies and similar technologies to enhance your website experience, track usage, and deliver personalized content. You can manage cookie preferences through your browser settings, but disabling cookies may affect website functionality.

Data Security

We implement reasonable physical, electronic, and managerial measures to protect your information from unauthorized access or loss. However, no online transmission or storage is 100% secure, and you share information at your own risk.

Your Privacy Rights

Depending on your location, you may have the right to:

• Access or receive a copy of your personal information.
• Request correction or deletion of your information.
• Opt out of marketing communications.
• Restrict or object to certain data processing.

To exercise these rights, contact us at info@deluxe-enterprise.com. We will respond within the timeframes required by applicable law.

Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. For example, we may retain account information for tax purposes or energy data to support warranty claims.

Third-Party Links

Our website may link to third-party sites (e.g., financing partners). We are not responsible for their privacy practices. Please review their policies before sharing information.

International Data Transfers

If you are located outside the United States, your information may be transferred to and processed in the United States or other countries where our service providers operate. We ensure appropriate safeguards are in place to protect your data.

Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Updates will be posted on our website, and significant changes will be communicated via email or a website notice.

Contact Information

For questions about these Terms, please contact us at:

• Email: Infodeluxeenterprise@gmail.com
• Address: Deluxe-Enterprise, Kadi - Kalyanpura Rd, opposite D.J Girls school, Ayodhya Nagar, Kadi, Gujarat 384440
• Phone: +91 9712962201, +91 9724478385